Track Your Order
Stay updated on the status of your order with Next Gen Vapes. Use the form below to track your order and learn what each status means.
Track Order Form
Order Status Explained
Here’s what each order status means:
- On Hold: Your order is awaiting payment. Please contact us via live chat or email for payment instructions.
- Processing: Payment has been received, and your order is being prepared for shipment.
- Completed: We’ve finished processing your order, and it has been handed over to the courier for shipping. You will receive courier tracking details via email.
- Failed: Payment was not completed within 24 hours. Please contact us to resolve the issue or place a new order.
Need Help?
If you have any questions about your order status or need assistance, contact us:
- Email: support@nextgenvapes.com
- Live Chat: Available on our website.