Shipping & Delivery
At Next Gen Vapes, we prioritize fast, reliable, and discreet shipping to ensure your order arrives safely and on time. Here’s everything you need to know about our shipping and delivery process.
Discreet Shipping Policy
Your privacy is our top priority. All orders are shipped in discreet, vacuum-sealed packaging with no branding or labels that indicate the contents. This ensures your package arrives safely and confidentially.
Shipping Times & Costs
We offer two shipping options to meet your needs. Delivery times and costs vary based on your location and are calculated at checkout:
- Standard Shipping (Tracked): - Delivery Time: 3-5 business days (depending on location). - Cost: Location-based pricing.
- Express Shipping (Tracked): - Delivery Time: 1-2 business days (depending on location). - Cost: Location-based pricing.
Free Shipping: Enjoy free shipping on all orders above $250.
Tracking Information
Every order comes with a tracking number. Once your order is shipped, you’ll receive an email with the tracking details so you can monitor your package’s journey in real-time.
Shipping Partners
We work with trusted shipping partners to ensure your order is delivered safely and on time. Our partners include:
- DHL: Reliable international and domestic shipping.
- UPS: Fast and secure delivery worldwide.
- GLS: Efficient shipping across Europe.
- Local Couriers: For faster delivery in select regions.
Same-Day Shipping Cutoff
Orders placed before 12 PM PST are shipped the same day. Orders placed after this time will be processed and shipped the next business day.
Success Rate & No Extra Fees
We boast a 99% success delivery rate with no hidden fees or extra charges. Your satisfaction and peace of mind are our priorities.
Need Help?
If you have any questions about shipping or delivery, contact us:
- Email: support@nextgenvapes.com
- Live Chat: Available on our website.